Frequently asked questions F.A.Q.

How can I determine the size of my dog?

Please use the following metrics:

CLOTHES

Clothes

 

SHOES

Shoe Size                shoe size 2

What is the delivery fee?

No fee for delivery! :) We made it free of charge for you as it  takes a bit of time and we want to reward you for your patience.

When will I receive my purchase?

As we are shipping directly from Asia, the delivery takes around 14 - 40 days. Unfortunately, it is not always trackable but don't panic! :)  Send us an email right away and we will check it. 

In case you find the answers listed above not helpful, please do not hesitate to contact us.